Shipping Policy

1. Global Free Shipping

We offerfree shipping worldwide on all orders, with no minimum purchase requirement. This benefit applies to all destinations, regardless of order size or product quantity. There are no hidden shipping fees—all product prices listed on our Site are in United States Dollars (USD) and do not include any additional shipping costs.

2. Order Processing & Shipping Timeline

  • Order Processing: All orders are processed within 1–3 business days from the date of order confirmation (excluding weekends, public holidays, and unforeseen delays). Processing time includes order verification, product preparation, and packaging to ensure your supplements are safely secured for transit.
  • Delivery Timeline: Once your order is shipped, the estimated delivery time is 6–12 business days to any destination worldwide. This timeline is an estimate and may vary slightly based on factors such as customs clearance (for international orders), local logistics efficiency, or minor unforeseen disruptions (e.g., weather, carrier delays).
Please note: We do not offer加急配送 (expedited shipping) at this time. All orders are shipped via our standard global shipping service, which ensures reliable delivery within the stated 6–12 business day window.

3. Shipping Confirmation & Tracking

Once your order is processed and shipped, we will send a shipping confirmation email to the email address associated with your order. This email will include a unique tracking number, which you can use to monitor the status of your delivery directly through the logistics provider’s website.
Tracking information may take 24–48 hours to become active after your shipping confirmation is sent, as it takes time for the logistics provider to update their system with your package details.

4. Delivery Responsibilities

  • Accurate Delivery Information: It is your responsibility to provide a complete, accurate, and up-to-date delivery address during checkout. We are not liable for lost, stolen, or misdelivered packages due to incorrect or incomplete address information. If you realize you provided an incorrect address after placing your order, please contact us immediately at [email protected]—we will attempt to update the address if your order has not yet been shipped.
  • Package Acceptance: The delivery carrier may leave your package at your doorstep or a designated safe location if you are not available to receive it. For international orders, you may be required to sign for the package or clear it through customs (where applicable).
  • Undeliverable Packages: If a package is returned to us as undeliverable (e.g., incorrect address, unclaimed, or refused), we will contact you within 3 business days to resolve the issue. We can arrange for re-delivery (if possible) or issue a full refund (per our Refund Policy) once the package is received back at our warehouse.

5. Customs & Duties (International Orders)

For international orders, your package may be subject to local customs duties, taxes, or fees imposed by your country’s government. These charges are the sole responsibility of the customer and are not included in the product price or free shipping benefit. We do not have control over these fees, and they vary by destination. Please check with your local customs authority for more information on applicable charges before placing your order.

6. Product Safety During Shipping

We take great care in packaging your nutritional supplements to ensure they arrive in perfect condition. All products are packaged in durable, secure materials to protect against damage during transit. However, if you receive a damaged package or product, please contact us immediately at [email protected] with photographic proof of the damage—we will assist you with a refund or replacement per our Refund Policy.

7. Shipping Delays

While we strive to meet the stated shipping and delivery timelines, occasional delays may occur due to factors beyond our control, including (but not limited to) customs delays, logistics disruptions, natural disasters, or public health emergencies. If your order is delayed beyond the estimated delivery window, please contact us at [email protected], and we will investigate the status of your package and provide updates.

8. Policy Updates

Cellucorusshop reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about our shipping terms and procedures.
Effective Date: Insert DateContact Person: Cellucorusshop Support Team Contact Email: [email protected]